Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website at www.seocompanyvancouverbc.ca (the "Site"), operated by SEO Company Vancouver BC ("we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms also summarise the terms that apply to our search engine optimization ("SEO") and related services. Any engagement for services is governed by a separate written agreement between you and us (the "Engagement Agreement"). If there is a conflict between these Terms and a signed Engagement Agreement, the Engagement Agreement prevails for that engagement.

1. Definitions

• "Site" means the website at www.seocompanyvancouverbc.ca and its content.
• "Services" means the SEO, website, and conversion services we provide.
• "Engagement Agreement" means the separate written proposal, statement of work, or contract that sets out the scope, fees, and terms of a specific engagement.
• "You" means the person or business using the Site or engaging our Services.

2. Acceptance and Changes

By using the Site you confirm that you can form a binding contract and that you accept these Terms. We may update these Terms from time to time. The version posted on the Site with the stated "Last updated" date applies to your use. Continued use after a change means you accept the updated Terms.

3. Use of the Site

You may use the Site for lawful purposes and to learn about our Services. You agree not to:

• use the Site in any way that breaks the law or infringes the rights of others;
• copy, scrape, harvest, or republish Site content without our written permission;
• interfere with the Site, introduce malicious code, or attempt to gain unauthorised access;
• use the Site to send spam or to impersonate any person or business.

4. Intellectual Property

The Site and its content, including text, graphics, logos, and layout, are owned by us or our licensors and are protected by Canadian and international intellectual property laws. We grant you a limited, revocable, non-exclusive licence to view the Site for your own use. You may not reproduce, distribute, or create derivative works from Site content without our written consent. "SEO Company Vancouver BC" and our logo are our trademarks and may not be used without permission.

5. Our Services: Summary

5.1 Scope

The scope of any Services is set out in the Engagement Agreement. This section is a summary and does not replace that agreement. We provide SEO, website, and conversion services using accepted industry practices.

5.2 No Guarantee of Rankings or Results

Search engines and AI search systems, including Google, control how websites are ranked and cited, and they change their algorithms without notice. We apply proven methods, but we do not guarantee any specific ranking, position, traffic level, lead volume, sales, revenue, or timing. Any results, case studies, statistics, or testimonials shown on the Site are examples of past work and are not a promise that you will achieve the same outcome. Your results depend on factors outside our control, including your market, competitors, website, and the actions of search engine and AI providers.

5.3 Client Responsibilities

To deliver the Services, we rely on you to provide timely access to your website and accounts, accurate information, content and approvals when requested, and to implement or authorise recommended changes. Delays in these may affect timelines and outcomes.

5.4 Fees and Payment

Fees, billing cycles, and payment terms are set out in the Engagement Agreement. Unless stated otherwise there, invoices are due on the terms shown on each invoice, late amounts may carry interest at 1.5% per month (18% per year), and fees are exclusive of applicable taxes, including GST and PST, which are added where required.

5.5 Term and Termination

The term and termination rights for an engagement are set out in the Engagement Agreement. Either party may end an engagement in line with that agreement. On termination, you agree to pay for Services performed up to the termination date. Sections of these Terms that by their nature should survive, including intellectual property, disclaimers, limitation of liability, and governing law, continue after termination.

5.6 Third-Party Platforms

Our Services may rely on third-party platforms such as Google Search, Google Analytics, Google Ads, and hosting and analytics providers. Those platforms have their own terms and control their own systems. We are not responsible for their availability, decisions, pricing, or changes.

6. Disclaimers

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, about the Site or its content, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Site or the Services. Our total liability arising from the Site or an engagement is limited to the amount you paid us for the Services in the 12 months before the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the laws of British Columbia.

8. Indemnification

You agree to indemnify and hold us harmless from claims, losses, and expenses, including reasonable legal fees, arising from your misuse of the Site, your breach of these Terms, or your violation of any law or third-party right.

9. Third-Party Links

The Site may link to third-party websites for your convenience. We do not control and are not responsible for their content, policies, or practices. A link does not mean we endorse the linked site.

10. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

11. Governing Law and Disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. You agree that the courts of British Columbia have jurisdiction over any dispute arising from these Terms or your use of the Site, subject to any dispute-resolution terms in a signed Engagement Agreement.

12. General

If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver of it. These Terms, with any Engagement Agreement, are the entire agreement between you and us regarding the Site.

13. Contact Us

Questions about these Terms can go to:

SEO Company Vancouver BC
Email: rank@seocompanyvancouverbc.ca  |  Phone: +1 (236) 235-0835
Mailing address: Vancouver, BC