Privacy Policy

SEO Company Vancouver BC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect through www.seocompanyvancouverbc.ca (the "Site"), why we collect it, how we use and protect it, and the choices you have.

We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). By using the Site, you agree to this policy.

1. Who Is Responsible for Your Information

We are responsible for the personal information under our control. If you have questions or want to exercise your privacy rights, contact our privacy contact:

Privacy Contact, SEO Company Vancouver BC
Email: rank@seocompanyvancouverbc.ca  |  Phone: +1 (236) 235-0835  |  Mailing address: Vancouver, BC

2. What Personal Information We Collect

2.1 Information You Give Us

• Contact form: your name, email address, phone number, website URL, and the message you send.
• Email and phone: any information you share when you contact us by email or phone, including a record of the correspondence.

2.2 Information We Collect Automatically

When you visit the Site, we and our analytics providers collect certain information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, the page that referred you, and how you interact with the Site. We collect this through Google Analytics and Google Ads.

3. Cookies and Tracking

Cookies are small files stored on your device. We use them to run the Site, understand how it is used, and measure our marketing.

• Necessary cookies keep the Site working and cannot be switched off.
• Analytics cookies (Google Analytics) help us see which pages and content are useful.
• Advertising cookies (Google Ads) help us measure ad performance and show relevant ads on other sites.

When you first visit, our cookie banner lets you accept or decline non-essential cookies. You can change your choice at any time through the cookie settings and through your browser settings. If you decline non-essential cookies, parts of the Site may work differently.

4. How We Use Your Information

We use personal information to:

• respond to your enquiries and provide the free audit or services you request;
• deliver, manage, and improve our Services and the Site;
• measure and improve our marketing and understand which content helps visitors;
• send information you asked for, and, where permitted, occasional updates you can opt out of;
• meet our legal, tax, and regulatory obligations.

We collect, use, and disclose personal information for purposes a reasonable person would consider appropriate in the circumstances, as PIPEDA and PIPA require.

5. Consent

We rely on your consent to collect and use your personal information. Consent can be express, such as when you submit a form, or implied, such as when you continue to use the Site after seeing this policy and the cookie banner. You can withdraw consent at any time by contacting us, subject to legal or contractual limits. Withdrawing consent may mean we cannot provide some services.

6. How We Share Information

We do not sell your personal information. We share it only as follows:

• Service providers who process information on our behalf, such as Google (analytics and advertising), our website host, and our email provider. They may use it only to provide services to us.
• Legal and safety reasons, where required by law, court order, or regulator, or to protect our rights, users, or the public.
• Business transfers, if our business is sold or reorganised, in which case information may transfer as part of the transaction.

7. Storage and Transfers Outside Canada

Some of our service providers, including Google, store and process information on servers outside Canada, including in the United States. When information is held in another country, it is subject to the laws of that country, and courts, law enforcement, and authorities there may be able to access it. We take reasonable steps to ensure providers protect your information. If you have questions about our providers or where your information is held, contact our privacy contact above.

8. How Long We Keep Information

We keep personal information only as long as needed for the purposes described here or as required by law. When it is no longer needed, we take reasonable steps to destroy, erase, or anonymise it.

9. How We Protect Information

We use reasonable physical, technical, and organisational safeguards to protect personal information against loss, theft, and unauthorised access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot promise absolute security.

10. Your Privacy Rights

Subject to legal limits, you have the right to:

• ask what personal information we hold about you and how it has been used or disclosed;
• ask us to correct information that is inaccurate or incomplete;
• withdraw your consent to our use of your information;
• ask questions or make a complaint about how we handle your information.

To exercise any of these, contact our privacy contact above. We will respond within the timelines set by PIPEDA and PIPA. If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner for British Columbia.

11. Children's Privacy

The Site is meant for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time. The version posted on the Site with the stated "Last updated" date is the current one. Significant changes will be noted on the Site. Please review the policy from time to time.

13. How to Contact Us

For any privacy question, request, or complaint:

Privacy Contact, SEO Company Vancouver BC
Email: rank@seocompanyvancouverbc.ca  |  Phone: +1 (236) 235-0835  |  Mailing address: Vancouver, BC

See also our Terms and Conditions and contact page.